Returns & Exchanges
WE ONLY OFFER STORE CREDIT FOR RETURNS. WE DO NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT. Store Credit never expires. We get new styles every week and hope we can assist you in finding something new if your purchase doesn't work out!
HOW DO I RETURN SOMETHING? Please fill out and follow the instructions on the Return Form included with your order to receive an exchange or store credit. Store Credit is not processed the day your item is delivered. It must be sorted, inspected, and processed. You are not credited back shipping.
WHERE DO I SEND MY RETURN TO?
Bella at the Marketplace
9000 Ming Avenue Suite K6
Bakersfield, CA 93311
ADDITIONAL RETURN DETAILS:
- The amount of your Store Credit is only for the item(s) you purchased and does not include the shipping.
- We DO NOT send return labels, but items must be returned through traceable mail (tracking number)
- Merchandise must be unwashed and unworn, with tag attached.
- If an item is returned that is not eligible for return, the customer is responsible for the cost of the return shipping.
- Return Form must be included in your return package
- Store credit cannot be applied to future purchases until the return is processed. Meaning, you can not apply the store credit before we have actually issued it to you.
- Sale Items are FINAL SALE!
- All jewelry is FINAL SALE!
- Bodysuits and Intimates are FINAL SALE!
- We do not hold items for returns or exchanges.
- Please allow 3 business days for return processing.
- Once your return is processed, we will email you your with your store credit that you can use on the website or in-store.
- Any returns past the policy will not be accepted or store credited.